Barbara comes from an IT background and brings her real passion for decorating to her role as lighting consultant.  She has quickly grasped the intricacies of lighting, as well as the important technical aspects, since joining the Urban team.


Britt is our driving creative force. If a product doesn't hit the spot with our customers, it has to go. She is the resident bowerbird - always on the look out for what is going to make your homes fabulous. With a background in interior styling, she constantly has an eye on what is happening around the globe in the lighting and design industries.


Robert, aka Britt's twin, has over 17 years' experience in lighting and now works managing projects, based in the Willoughby store.  He is quick with a joke and a bit of mischief if things are getting stressful and busy. Robert generally lifts everyone spirits!


Judi is our mother hen, buzzing around making sure everyone is ok and finishing those jobs we just can't get to.  She is why Urban Lighting exists. From her start up the road 40 years ago as Light Up Willoughby, Urban Lighting is now the baby of her children Britt and Robert, with Judi playing an enormous supporting role.


Chris comes from the stage!  In fact, he is a NIDA alumni.  He has extensive knowledge of stage lighting from his previous life as a lighting engineer, and has transferred that knowledge to Urban Lighting as our Willoughby Showroom Manager.


Maren is our unflappable pocket rocket.  She has over 15 years' experience in lighting and is patient beyond compare.  If your lighting project is getting on top of you, come and see Maren.  She will calm you and get you through.


Helen has worked with Judi for 28 years. Firstly as a full time member and now as a part time employee. Helen is experienced and lovely. Oh, and fluent in several Chinese languages. She is based in our Annandale store.


Geoff is our Mr Reliable.  Geoff picks orders up, delivers things, fixes things and can generally be called on in a crisis.  Geoff has extensive lighting knowledge and supports the Willoughby showroom sales team. In addition he is our back of house and IT support.


Nic is one of our newer showroom members.  He is one of those fabulous creative types who can compose music and turn his hand to anything.  He is passionate about design and has brought these talents to Urban Lighting - lucky us!  Come in and say hi.


Gayle is our engine room.  She can typically be found under boxes in the receiving room packing orders for our customers.  It's Gayle who chases up orders and let's you know when your lights are ready for collection.  When Gayle goes on holidays, we all cry.


Tracie is our Financial Controller and makes sure the bills get paid, so if you are a supplier reading this, be nice to her.  Tracie has been involved in lighting since the days of Light Up Willoughby, so she is almost part of the furniture now.  Oh and she lives in a treehouse!


Lizzy works away behind the scenes keeping our website up to date, creating social media content and generally staying on top of our marketing vibe while juggling life with little people.



Jade has joined our showroom team dividing her time between our Annandale and Willoughby stores.  She has combined her bubbly personality with her fast growing knowledge base to become a valuable team member.


Rosalie was one of the showroom staff at our Annandale store in her previous life. She and Lizzy keep our social media sites engaging (hopefully) and assist with marketing and general back office administration. She can often be heard heartily singing off key.